user experienceempathy maps and personas user researchconcept developmentwireframinginformation architectureprint
Description
Online guide and custom designed card with login instructions inside are designed for the needs of the new hires at their first day.
Goals
The project's goal is to offer an encouraging first day experience for the new hires at DFIN and a streamlined and consistent on-boarding process at all locations around the world.
Responsibilities
UX/UI Design, Card Design
Design Process
The process from kick-off meeting to information architecture was an whole team activity. The responsibilities were wireframing, concept development and production.
Challenge
How to provide the instructions when the user is not online yet.
Solution
A 'welcome' themed card was designed. The instructions to login the company network and e-mail account were included inside of the card. 7 different language options were also prepared as inserts.