TulayOS Portfolio

MyIR Mobile is a responsive web application that allows people to see their and their family's immunization needs and access their official immunization documents easily.
Goals: MyIR Mobile wants you charge of your health and protect your family from vaccine preventable diseases by knowing your immunization needs and history from the convenience of your own device.; People can access their or their family's immunization history without having to go to the Department of Health in their state.; Responsive, user-friendly app that doesn't look and sound technical and understandable by non-tech savvy users.
Responsibilities: UX/UI Design

Design Process: Worked closely with product managers to understand the business requirements and users. Started with ideation based on personas. Brainstorming sessions with product managers and developers. Created concept designs, low fidelity wireframes, high fidelity wireframes, screen flows and prototypes. Currently working on updates.
Challenge: Users can add multiple dependents to their account and display their dependents' immunization needs and history. There is no limit on how many dependents they can add. When users display and download child's immunization history, they need to visit each child's profile.
Solution: Under user's main menu, a document center is designed to be able to access all family's immunization documents. Official immunization certificates can be found in the same place.
Challenge: Translating some technical terminology to plain language. As a technology company which has the expertise on public health enterprise applications, sometimes you speak technical unconsciously.
Solution: Questioning everything written on the screen. Every little copy. Partnering with marketing team to review the on-screen texts. If you can't make it plain language, educate users by leveraging FAQ pages, informative copies about vaccines.